Privacy Policy
Effective Date: June 11, 2026
Company: Repflow
Website: https://www.userepflow.com
Contact: henry+privacy@userepflow.com
Repflow helps creators manage sponsorship opportunities, inbound brand messages, deal workflows, analytics, and related business operations. This Privacy Policy explains what information we collect, how we use it, what third-party services may process it, and the choices you have.
By using Repflow, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that you provide directly, information generated through your use of Repflow, and information processed by third-party services integrated into the app.
Account and Profile Information
We may collect:
Name
Email address
Phone number
Creator name, business name, or company name
Profile photo or avatar
Login credentials or authentication identifiers
Account settings and preferences
Billing account details
Communication preferences
Creator, Sponsorship, and Business Information
Repflow may collect information related to your creator business, sponsorship activity, and deal management, including:
Brand, agency, and contact information
Sponsorship inquiries
Deal terms, pricing, deliverables, deadlines, campaign details, and proposal information
Creator preferences, minimum rates, category preferences, and auto-rejection rules
Notes, tasks, labels, statuses, and workflow activity
Files, documents, screenshots, media, or other uploaded content
Referral, portfolio, or creator profile information
Revenue, offer, and sponsorship analytics entered into or generated by the app
Messages, Emails, and Communications
If you connect an inbox, forward emails, use a Repflow-managed email address, or use messaging features, we may collect and process:
Email sender and recipient information
Subject lines
Email body content
Attachments
Message threads
Brand and agency replies
Automated responses and drafts
Support communications with Repflow
Repflow may use this information to classify opportunities, qualify inbound leads, draft replies, create offers, update deal statuses, and help manage sponsorship workflows.
Payment and Billing Information
Payments may be processed by Stripe or another payment provider. We may collect or receive limited billing information, including:
Subscription plan
Payment status
Invoice history
Billing email
Last four digits of a payment card
Card brand
Billing address, if provided
Tax or compliance information, if required
Repflow does not intentionally store full credit card numbers. Full payment details are handled by our payment processor.
Device, Usage, and Analytics Data
We may collect information about how you access and use Repflow, including:
Device type
Operating system
Browser type
App version
IP address
Device identifiers
Session activity
Pages, screens, or features viewed
Buttons clicked
Referring URLs
Time spent in the app
Search, filter, and workflow activity
Subscription, conversion, and product usage events
Crash Logs, Diagnostics, and Performance Data
We may collect technical information to monitor app reliability and improve performance, including:
Crash reports
Error logs
Stack traces
Diagnostic data
Performance data
Server logs
Device and app configuration details
Location Information
We may collect approximate location information, such as location derived from your IP address, to help with security, analytics, fraud prevention, localization, or service improvement.
If Repflow requests access to precise location data, we will do so only with your device-level permission. You can disable location permissions in your device settings.
Support and Feedback Information
If you contact us for support, provide feedback, or participate in onboarding, we may collect:
Your name and contact information
Support messages
Screenshots, recordings, or files you provide
Product feedback
Call notes
Troubleshooting information
2. How We Use Information
We use the information we collect to:
Create and manage user accounts
Provide and operate Repflow
Process sponsorship inquiries and brand messages
Classify, qualify, organize, and track inbound opportunities
Generate drafts, proposals, summaries, and workflow recommendations
Manage creator preferences and deal rules
Provide analytics and reporting
Process payments and manage subscriptions
Send transactional emails, notifications, and product updates
Provide customer support
Improve product functionality and user experience
Monitor app performance and fix bugs
Detect, prevent, and investigate fraud, abuse, security incidents, or unauthorized access
Comply with legal, tax, accounting, and regulatory obligations
Enforce our terms and policies
3. Third-Party Services and SDKs
Repflow may use third-party services, SDKs, infrastructure providers, and subprocessors to operate the app. These third parties may collect or process data as part of providing their services.
Depending on the version of the app and features you use, these may include:
Infrastructure, Database, and Hosting
Supabase
Firebase
Vercel, Netlify, AWS, Google Cloud, Cloudflare, or other hosting and infrastructure providers
These services may process account data, authentication data, app data, uploaded content, server logs, device data, IP addresses, and diagnostic information.
Payments
Stripe
Stripe may process payment details, billing information, subscription data, transaction history, fraud prevention signals, and related compliance information.
AI and Automation
OpenAI
Other AI model, automation, or workflow providers used by Repflow
These services may process prompts, messages, emails, sponsorship details, creator preferences, uploaded content, deal information, and generated outputs in order to provide AI-powered features.
Analytics and Product Measurement
Firebase Analytics
Google Analytics
PostHog
Mixpanel
Amplitude
Other analytics tools used by Repflow
These tools may process usage data, device data, event data, IP address, session activity, product interactions, and conversion events.
Error Logging and Diagnostics
Firebase Crashlytics
Sentry
LogRocket
Other error logging or observability tools used by Repflow
These tools may process crash logs, diagnostics, device data, app version, operating system, IP address, and user interaction data related to debugging.
Authentication
Firebase Authentication
Supabase Auth
Google Sign-In
Apple Sign-In
Other authentication providers used by Repflow
These services may process login identifiers, email addresses, authentication tokens, account IDs, and related security data.
Email and Messaging
Gmail APIs
Google Workspace
SendGrid
Resend
Postmark
Mailgun
Other email or messaging services used by Repflow
These services may process email addresses, message content, subject lines, attachments, delivery data, and communication metadata.
Push Notifications
Apple Push Notification service
Firebase Cloud Messaging
OneSignal or other notification providers used by Repflow
These services may process device tokens, notification settings, message delivery data, and device information.
File Storage
Supabase Storage
Firebase Storage
AWS S3
Cloudflare R2
Other storage providers used by Repflow
These services may process uploaded content, attachments, media files, documents, and related metadata.
Customer Support and CRM
Intercom
HubSpot
Attio
Notion
Airtable
Slack
Other support, CRM, or internal operations tools used by Repflow
These services may process account information, support messages, product usage notes, onboarding information, and customer relationship data.
Before submitting Repflow to the App Store, this section should be reviewed and updated so it exactly matches the third-party services, SDKs, APIs, and code actually used in the app.
4. AI and Data Processing
Repflow may use AI systems to help users manage sponsorship workflows. AI-powered features may include:
Reading or classifying inbound sponsorship emails
Identifying potential brand opportunities
Extracting brand names, agency names, deliverables, budgets, timelines, and contact details
Drafting email responses
Summarizing messages or deal activity
Applying creator preferences to inbound offers
Generating proposals, recommendations, or workflow suggestions
Auto-rejecting or flagging opportunities based on user-defined rules
To provide these features, Repflow may send relevant user content, messages, emails, preferences, and deal information to AI service providers such as OpenAI or other model providers.
AI-generated outputs may be inaccurate or incomplete. Users should review important AI-generated responses, proposals, classifications, and decisions before relying on them.
Repflow does not intend to use private user emails, messages, uploaded content, or sponsorship data to train general-purpose AI models unless we clearly disclose that practice and obtain any required permission.
5. How We Share Information
We may share information with:
Service providers and subprocessors that help us operate Repflow
Payment processors for billing and subscription management
AI providers to deliver AI-powered features
Analytics and diagnostics providers to improve and secure the app
Email, hosting, authentication, and notification providers
Professional advisors, such as legal, tax, accounting, or security advisors
Law enforcement, regulators, courts, or other parties when required by law
Another company in connection with a merger, acquisition, financing, reorganization, or sale of assets
We do not sell personal information in the traditional sense.
We do not knowingly share personal information for cross-context behavioral advertising unless specifically disclosed and, where required, consented to.
6. App Store Privacy Disclosure Alignment
Repflow’s App Store privacy disclosures should reflect the data collected by Repflow and its third-party partners.
Depending on the final app implementation, Repflow may collect data categories that Apple classifies as:
Contact Info, such as name, email address, and phone number
User Content, such as emails, messages, attachments, uploaded files, and creator-provided content
Identifiers, such as user ID, account ID, device ID, or authentication identifiers
Purchases, such as subscription and billing history
Usage Data, such as product interaction and feature usage
Diagnostics, such as crash logs and performance data
Location, such as approximate location derived from IP address or precise location if enabled
Financial Info, if billing, tax, or payment-related details are collected or processed
Other Data, if Repflow collects data that does not fit another category
Some data may be linked to your identity, depending on how it is stored and used. Some diagnostics or aggregated analytics may not be linked to your identity.
Before submitting to the App Store, Repflow should compare this Privacy Policy line-by-line against the App Store Connect privacy answers to make sure both are consistent.
7. Data Retention
We keep personal information for as long as reasonably necessary to provide Repflow, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
Retention periods may vary depending on the type of data, the purpose for collection, and legal or operational requirements.
For example:
Account data may be retained while your account is active.
Sponsorship, message, and workflow data may be retained while you use Repflow or until you delete it.
Billing and transaction records may be retained as required for tax, accounting, fraud prevention, and legal compliance.
Logs, analytics, and diagnostics may be retained for a limited period unless needed for security, debugging, or legal reasons.
Backups may persist for a limited period after deletion before being overwritten or securely removed.
8. User Rights and Choices
Depending on where you live, you may have rights to:
Access the personal information we hold about you
Correct inaccurate information
Delete your personal information
Export or receive a copy of your data
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of certain analytics, marketing, or tracking practices where applicable
You can manage some information directly in the app. You may also contact us at henry+privacy@userepflow.com to request access, correction, deletion, or account closure.
We may need to verify your identity before completing certain requests.
9. Account and Data Deletion
You may request deletion of your account and associated personal information by contacting us at henry+privacy@userepflow.com or through any in-app deletion option we provide.
After receiving a deletion request, we will delete or de-identify personal information unless we need to retain certain information for legal, tax, accounting, security, fraud prevention, dispute resolution, or legitimate business purposes.
Deletion of your Repflow account may not automatically delete information held by third-party services if that information must be retained for legal, compliance, billing, or security reasons.
10. Marketing Communications
We may send you service-related messages, such as account, billing, security, support, and product update communications.
We may also send marketing communications if permitted by law. You can opt out of marketing emails by using the unsubscribe link in those emails or contacting us. Even if you opt out of marketing communications, we may still send transactional or service-related messages.
11. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.
You are responsible for keeping your login credentials secure and for limiting access to your devices and connected accounts.
12. International Data Transfers
Repflow and its service providers may process and store information in the United States and other countries. These countries may have data protection laws that differ from those in your location.
Where required, we use appropriate safeguards for international transfers of personal information.
13. Children’s Privacy
Repflow is not intended for children under 13 years old, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to Repflow, contact us at henry+privacy@userepflow.com and we will take appropriate steps to delete the information.
If a higher age threshold applies in your location, we will comply with applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify you by email, in-app notice, or by updating the effective date above.
Your continued use of Repflow after an updated Privacy Policy becomes effective means you accept the updated policy.
15. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or Repflow’s privacy practices, contact us at:
Repflow
Website: https://www.userepflow.com
Email: henry+privacy@userepflow.com